Frequently Asked Questions (FAQs)
Electronics Recycling Services
SEAM accepts electronics and computer equipment of all types. Commonly accepted items include desktop computers, laptops, cell phones, servers, printers, monitors, batteries, computer parts, peripherals and fluorescent bulbs. Check out our full list of Accepted Items here.
If you have a unique or questionable item, the SEAM team will work with you to find the best way to safely and securely handle it.
Certain equipment that contain hazardous materials or require labor intensive processing do cost us to properly dispose of (i.e. CRT monitors or TVs). For these items, there is a per pound processing fee. This fee covers responsible recycling and safe disposal of all equipment, preventing pollution which causes harmful effects to our bodies and to our environment, and protecting men and women in undeveloped countries by ensuring no harmful e-waste is illegally exported there.
If equipment still holds value, we do our best to ensure customers receive the maximum value back through revenue share with our remarketing program, contact us for more information.
If equipment still holds value, you may qualify for revenue share through our remarketing program. We maximize value recovery by repairing and reselling remarketable equipment and recycling the rest - getting the highest return for you while keeping you in compliance. Equipment suitable for remarketing is typically less than five years old.
Contact us to learn if your equipment qualifies for revenue share.
Yes. SEAM recycles all types of batteries. Learn more about battery recycling.
Please refer to DOT requirements to properly pack and ship batteries.
SEAM recycles a wide variety of fluorescent bulbs including long and short tubes, U-bent, compact fluorescent (CFLs), circular fluorescent as well as HID (Mercury Vapor, Metal Halide, High Pressure Sodium).
Learn more about bulb recycling.
Please refer to DOT requirements to properly pack and ship light bulbs.
We offer a "seamless" way to dispose of your IT assets. We audit the entire process, from collection through to disposal, to ensure a complete chain-of-custody including confirmation of data erasure, data destruction, proper recycling and/or reuse.
After equipment is collected, all data is erased or destroyed in accordance with our data security standards and certifications. Our trained technicians identify incoming material for reuse as whole units as well as for the recovery of precious metals and other valuable commodities. Material that is able to be reused is thoroughly tested, data is securely erased, and the unit is remarketed based on customer requirements.
Any equipment that is not able to be reused is disassembled and separated into its core elements including aluminum, copper wire, steel, precious metals, glass and plastic. These materials are then recycled in accordance with our environmental and safety standards. We follow a strict No Landfill policy for all electronic equipment that enters our facility to ensure environmentally sound recycling and prevent improper disposal of hazardous materials.
The ultimate goal of SEAM is to safely and securely reuse all materials that can be in accordance with our environmental, health, safety and security certifications, and to return non-reusable materials back to their original element forms through recycling.
If a device is able to be reused, all data is wiped in accordance with SEAM’s data destruction standards and certifications. Necessary repairs are made and devices are cleaned to be resold in our online retail store, Bargain Bytes.
Customers may be eligible for revenue sharing or remarketing credit if their equipment is able to be resold.
Data Destruction & Security
- Physical Destruction/Hard Drive Shredding – Data containing devices (e.g. hard drives, disk drives) and removable storage devices (e.g. disks, CDs, DVDs, tapes) are removed and physically destroyed using 3/8” industrial solid state hard drive shredding or 1.5” standard mechanical rotary shredding. Physical data destruction services may be performed on-site at customer location or offsite at SEAM’s secure facility.
- Data Wiping/Sanitization – SEAM’s data erasure software is in compliance with the National Institute of Standards and Technology (NIST) Special Publication Series 800-88r1, which is higher than the U.S. Department of Defense Sanitizing (DoD 5220.22-M) standards outlined in the National Industrial Security Program (NISP) Operating Manual.
Pickup & Transportation
We've created some easy to follow videos on how to properly package different types of equipment as well as tools for onsite signage and battery packing guidelines. Check it out here: www.seamservices.com/pack
Security, Safety & Environmental Standards
- Comply with industry regulations.
- Comply with corporate data security or environmental policies.
- Communicate their sustainability initiatives as part of their Corporate Social Responsibility and Sustainability Reporting (CSR).
- Reconcile serial numbers upon transfer of ownership.