Customer Tools & Resources
Explore SEAM’s secure resources to protect your business, stay compliant, and get the most from your retired technology.
Whether you’re preparing for an audit, planning a data center decommission, or training your team, these tools give you the transparency and confidence you need.
Need Access to Your Reports or Certificates?
Getting Started
Build your knowledge and set the foundation for secure IT asset disposition.
What is ITAD?
Learn the basics of IT Asset Disposition and why secure disposal matters.
ITAD Certification Definitions
Understand what each standard means and why it matters.
Industry Regulation Check
Review compliance requirements by industry.
FAQs
Quick answers to our most common customer questions.
Vendor Evaluation & Risk Planning
Choose the right partner and assess your security risks before you begin.
Risk Assessment Quiz
Identify your current risk exposure with a short self-assessment.
Asset Tracking Template
Downloadable tool to help track users, issue dates, lifecycle timing, and more.
ITAD Vendor Evaluation Checklist
A downloadable tool to assess vendor credibility.
Insurance Certificates
Learn what types of liability and coverage are needed
(SEAM COIs available by request)
Capability Statement
Review a summary of SEAM’s services, certifications, and capabilities.
Certifications, Licenses & Permits
SEAM holds the industry’s leading certifications and maintains all required permits and licenses.
These documents are available through our Audit Package, which includes certification documents, audit results and history, along with licenses and permits.
Accepted Materials & Handling Guides
Resources to help customers prepare items for secure pickup or drop-off.
Accepted Equipment List
Overview of IT equipment we process.
Paper Accepted List
What qualifies for document shredding.
Packaging GuideLines
Instructions & signage for preparing equipment for secure transport.
Battery Safety Guide
Safe packaging and storage of batteries.
Security Containers
Options for carts, bins, and consoles at your location.
Tracking & Reporting
Stay in control with full visibility into your data and equipment.
Customer Portal
SEAMlink portal provides reports, service history, & certificates.
(Demos available by request)
Sample Reports
Examples of Detailed Reports and Certificates.
(Samples provided by request)
Sustainability Calculator
Quantify your environmental and sustainability impact.
Policies & Standards
Clear guidelines that define how SEAM handles security, safety, and compliance.
Data Security Policy
Safeguards for protecting sensitive data throughout our process.
EOHS Policy
Our environmental, occupational health, and safety commitments.
Quality Policy
Principles of continual improvement and customer satisfaction.
Medical & Lab Equipment Policy
Rules for handling specialized or sensitive devices.
Accepted/Not Accepted Device Policy
Details on IT equipment eligible for processing.
Accepted/Not Accepted Shred Policy
Details on IT equipment eligible for destruction.